Kensington Physio & Sports Medicine is recognised as a provider of physiotherapy by all major insurance companies.

We have contracts to be AXA-PPP and BUPA providers direct which means that we will bill the insurance company on your behalf. In order for us to reclaim from AXA-PPP or BUPA on your behalf you must have a valid policy, membership number and authorisation code. You will normally be required to have a referral for physiotherapy from your GP in order for your insurance company to give you an authorisation code. For us to deal directly with AXA-PPP or BUPA you will be required to fill in a credit card pre-authorisation in order that any excesses or shortfalls can be covered.


For all other insurance companies, we require patients to pay for their treatment on the day of treatment and reclaim from their insurance provider. In exceptional circumstances, we may reclaim from your provider directly, however, there are additional administration fees that are associated with this.

AVIVA Cigna Simply Health  WPA